CRM - Wikipedia, the free encyclopedia Customer relationship management, a term applied to processes implemented by a company to handle its contact with its customers; Cause-Related Marketing, ... http://en.wikipedia.org/wiki/CRM | <em>Customer Management</em> Tips Customer Management Tips #C1 Keeping existing customers is cheaper than finding ... #C10 Three Essentials of Quality Customer Service. More Management Tips: ... http://management.about.com/cs/generalmanagement/a/mgttips03_2.htm | <em>Customer</em> Relationship <em>Management The upcoming Summit will look at customer experience management, innovation, customer loyalty, reengineering customer processes and customer analytics as ... http://blog.gartner.com/blog/crm.php | SugarCRM - Commercial Open Source CRM Commercial open source customer relationship management (CRM). CRM software for sales force automation and customer support deployed on demand or on site. http://www.sugarcrm.com/ | |
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